What advantages do I get when I pay my bill online at
bill online has a number of benefits.
quickest way to pay. When you use our online-payment feature, we credit
your payment within 24 hours of receiving your payment.
takes just a few clicks of your mouse and you use no envelopes, no
check never will get lost in the mail.
How can I be sure my payment information is secure?
Adjustment Service uses the industry-standard Secure Sockets Layer (SSL)
protocol to keep your payment information secure. Each time you log on to
make an on-line payment our server starts an SSL session. This means it
sends your browser its public key. In turn, your browser sends a randomly
generated secret key to our server. This creates a format for guarding the
integrity of transmitted data.
What do I need to pay my bill online at EasyPaymentSM?
All you need is
a Visa or MasterCard with enough available credit to cover the amount of
your payment, or you may pay by check using the Electronic Check option if
you have available funds in your account.
What if I want to pay with an American Express or a
Discover credit card on EasyPaymentSM?
can not accept these cards but if you call 1-800-279-3733 your Account
Representative will assist you to pay by phone.
Is there an additional fee to pay my bill online at
There is a $9.99 convenience fee
to pay by Credit Card or Electronic Check online, unless you are a resident of
Colorado, Connecticut, Idaho, Massachusetts, Minnesota, Nevada, North Carolina, Pennsylvania, Washington, Wisconsin or Wyoming. (These are the same fees applied to phone
Should I enter my online payment in my check register if I pay by
Yes. Enter the
payment in your check register and deduct the amount of the payment from
your account balance, just like you would a regular check.
What if I donít have enough money in my bank account to
cover my Electronic Check?
advantages of EasyPaymentSM you still need sufficient funds in your
checking account to cover the Electronic Check payment you make. If there
are not enough funds in your checking account your bank will advise us that
your payment cannot be honored and the
maximum state allowable non-sufficient funds fee will be added to your account, unless
you are a resident of Wisconsin or Massachusetts.
What if my Credit Card limit is less than the balance I
Pay as much as
your credit card allows, then call your credit card company and ask them to
increase your limit. Be sure to call 1-800-279-3733 and let your Account
Representative know that you are in the process of securing the funds to
pay your balance in full.
if I canít pay my balance in full today, can I make a partial payment?
payments received on EasyPaymentSM will be applied to your account but
collection activity may still continue unless your Account Representative
has agreed to accept your partial payment.
if I donít know my account number?
If you complete
the other questions we ask when you make your payment online, we will
locate your account using your name, address and Social Security number.
if I am paying the bill for someone else?
Thatís ok. Be
sure to provide the information (name, address, and Social security number)
for the individual who has an account at Diversified Adjustment Service.
have to provide my Social Security Number to make a payment?
No, but if the
account is not in your name we need the Social Security number or our
account number of the individual you are paying for to ensure proper
application of the payment.
Will I be able to view my account or my payment history
No, that option
is not available at this time.
What if I want to post-date my online payment?
cannot accept post-dated payments. Call 1-800-279-3733 and your Account
Representative may be authorized to accept your post-dated payment by
phone. (This depends on the state you live in, your creditor, and your
When will my Account Representative be notified I made my
What if I want to pay a bill that is not at Diversified
Adjustment Service on EasyPaymentSM?
We only accept
payments for Diversified Adjustment Service.
What if I donít know the balance on my account?
1-800-279-3733 for assistance. (If you pay more than the balance on your
account we will refund the difference).
if I have more than one account at Diversified?
pro-rate your payment equally between your accounts unless you specify an
account number to apply the payment to.
When will my creditor be informed of my online payment?
payments received in the mail, this depends on whom you owe. Occasionally
there is a delay between the date we notify your creditor of your payment
and when they process it. Feel free to have your creditor call our office
to verify your payment anytime during our normal business hours.
If my account has been reported to the Credit Bureaus when
will they be informed of my payment?
the charge show up on my Credit Card statement as Diversified or in my
The charge will
appear as Diversified Adjustment Service.
What if I want to cancel or stop the payment I just made?
Because of the
rapid processing time payments usually may not be cancelled once submitted.
Why does the speed of EasyPaymentSM vary?
affect the speed of a site on the Internet. Some of these things include
the speed of your modem, noise on the phone line, your ISP connection, the
amount of traffic on your ISP, the amount of traffic on the Internet, the
amount of traffic on our site, etc.
What if I have more questions or need help making a payment
1-800-279-3733 for assistance.